Nidek lm-1000p
![nidek lm-1000p nidek lm-1000p](https://sky-optic.com/wp-content/uploads/2019/08/Nidek-LM-990a-Huvitz-HLM-7000new-e1437740106858.jpg)
One Preventative Maintenance (PM) of the system is also included with the agreement. Platinum Coverage: This agreement covers all Labor, Parts, Loaner Unit, Travel & Shipping charges on repairs for a period of one year.If the system is not presently under warranty or service agreement, but they wish to purchase a service agreement, a billable service call will be required to verify the system operating condition before the agreement can be issued. Extended WarrantyĪt the end of original warranty or current service agreement, customers can choose to cover their system with one of our service agreement options listed below. The repair can be completed at the standard billable rates for parts, labor and shipping. NIDEK offers repair service for product(s) issues that occur outside of the limited warranty period or terms. Warranty does not apply to damage from use, abuse, accidents, unauthorized service or move of the product, act of god. The limited warranty covers only issues encountered during normal use of the product. carry limited warranty, during the warranty period, NIDEK will cover depot repair for the product.
![nidek lm-1000p nidek lm-1000p](https://www.e-mcast.com/img/goods/2/109802_2.jpg)
NIDEK also provide field service, NIDEK will schedule field service within 24 hours, if product can’t be repair at customer site, product may need to be sent to NIDEK’s office in San Jose, CA for the necessary repairs.Īll NIDEK product sold in the U.S.A. Customers that are not covered by Warranty or a Service Agreement that includes shipping will be responsible for shipping charges two ways, to ship unit to them and to return the unit to NIDEK.If loaner is not returned to NIDEK within 30 days, then customer will be billed list price of the unit. Late fee of $100 will apply if loaner unit is not return within two weeks to NIDEK. Loaner must be returned to NIDEK within two weeks after receiving customer’s repaired unit.
![nidek lm-1000p nidek lm-1000p](https://www.picclickimg.com/d/l400/pict/264939214553_/Nidek-LM-1200-Autolensometer.jpg)
If any repairs are needed due to the usage of wrong shipping container/box, Customer will be responsible for all repairs. Not using the original shipping container/box can cause damage to the product during transportation.
NIDEK LM 1000P PLUS
Customers who decline a repair or do not reply within 10 business days will be charged the minimum repair evaluation for one hour labor (standard rates) plus the shipping cost to return the unit.Īll repairs carry a 30 day limited warranty against defect in material and workmanship.Customer must specify and initial requested shipping method upon return of the repair estimate, if not specified, the repair will be shipped via ground.Customer has 10 business days to approve or reject the provided repair estimate.NIDEK will provide an estimate of the repair cost within (15) Business days after receiving the product.Important Notice: Customers without any Warranty or Service Agreement will be responsible for all freight charges. If customer chooses to expedite shipping, the expedited freight charge will be the customer’s responsibility. NIDEK will cover ground shipping cost for products covered under Warranty or a Service Agreement that includes freight. The RMA must be visible for receiving purposes. Customer must write the RMA number on the outside of the shipping container/box.